FAQ

What time is check-in and check-out?


You can be checked in as soon as the rooms or beds are ready, which is usually by 2 pm. If you arrive earlier, you are welcome to store your bags in the luggage room and in case if the room is ready, you’ll be checked-in immediately. Please be welcomed to use all common facilities in case if You are waiting untill You will be checked-in.. Check out time is before 11 a.m.

What is included in price?


Taxes, bed linens, towels, Wi-Fi access, computer connected to the internet in common areas, tea and coffee throughout a day, free city maps, electronic safes at the reception, lockers in the room (for refundable deposit), fully-equipped kitchen, luggage storage during You stay and after Your check-out as well and fantastic location – right at Wenceslas Square

What methods of payments does Hostel Orange accept?


You may pay with Czech Koruna (CZK), Euro or by credit card (with % service charge), or even via bank transfer (should be agreed in advance)

Do you provide a map of Prague?


Yes, Hostel Orange provides a map of Prague free of charge. Besides, we also provide any other further information support and recommendation regarding places, shops, sightseeing to visit.

If I come at night can I check-in?


Yes, the front desk works for 24 hours 7 days a week.

How safe and secure is Hostel Orange?


In terms of safety of our guests and their belongings, Hostel Orange is providing:

  • Personal lockers in the rooms for each our guest (locks are provided at the reception for a refundable deposit)
  • Storage at the reception
  • Luggage storage
  • Card-key system
  • Camera system all over the hostel in common areas


If we a traveling as a small group, can we stay together in the same room?


The best way to stay in the same room is to book a private room. If it is not possible, then the best option is to book together under one reservation. Lastly, if you booked separately but would like to stay together then email us and we will do our best to put you together, although we do not make any guarantees.

Does Hostel Orange offer a laundry facilities?


Yes, we have washing machines and dryes for You to use them for very attractive hostel prices. Besides, ironing is also available in Hostel Orange – this one is free of charge. All instructions and details You might be able to get at our 24 hours front desk.